Shipping Information
Key Information
Order Cut-off Time:
Orders placed by 2:00 PM (local time) are processed the same day.
Processing Time:
Orders are processed within 1–2 business days (Monday to Friday).
Delivery Time:
Delivery usually takes 3–10 business days from the date of shipment, depending on the location.
Shipping Cost:
Free shipping on all orders, regardless of the country.
Shipping Countries
We currently ship orders to all countries.
Order Cancellation
If you want to cancel your order, please contact us as soon as possible after placing it.
We will do our best to stop processing and confirm the cancellation.
Delayed Orders
If your order has not arrived after 12 days, please:
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Check the shipment status using the tracking number.
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If the issue persists, contact us at contact@slothfly.com, providing your order number.
Damaged or Incorrect Orders
If you received a damaged product or the wrong item:
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Take clear photos of the product and packaging.
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Send an email to contact@slothfly.com, including your order number and a brief description of the issue.
We will help resolve the matter as quickly as possible.
Contact Information
LOCALGROWTH LIMITED LIABILITY COMPANY
Tax ID (NIP): 5223223277
Business ID (REGON): 52176282100000
National Court Register (KRS): 0000966086
Address: ul. Szczęsna 26, 02-454 Warsaw, Poland
📧 Email: contact@slothfly.com